Shipping Information

FREE Worldwide Shipping on orders of $90 and up


NOTE: The store currency is in US Dollars

Standard Shipping charges

COUNTRIES TOTAL ORDER VALUE
$0 - $89.99 $90 & up
SHIPPING CHARGES
USA $10 FREE
EU Countries $17* FREE
Others Countries $10 FREE

Strapcode.com welcomes worldwide orders. Our team dispatches orders within 48 hours (on working days) upon received payment. The transit period could take 1-3 weeks depending on your location. For any tracking inquiry, please log-in your STRAPCODE account and click on "My Account" to view the status of your order. However, if you're waiting for your order for more than 4 weeks, please notify us immediately by sending an e-mail to: customer-care@strapcode.comand our Customer Service team will follow the order for you. For more information, please read our Returns & Exchange Policy.

 

Shipping Rates on Total Order value below $90
(watch winder excluded)

● Standard Shipping Charge on orders below $90:

- $10 worldwide except European countries listed below

- *$17 for European countries listed below: 

Austria, Azores, Balearic Islands, Belgium, Bulgaria, Corsica, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Irish Republic, Italy, Latvia, Lithuania, Luxembourg, Madeira, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

 

Shipping rates on Total Order value of $90 and up

 

US and worldwide countries

Orders sent via USPS or Hong Kong Post tracking services

 

EU countries

Orders via Royal Mail or other express postal tracking services (will be treated as priority mail in destination countries)

Shipping methods

Strapcode.com offers flexible carriage services according to buyer’s destination. Our Support Team arranges bulk shipment dispatches from Hong Kong to US and UK directly on every Monday, Wednesday & Friday (working days). Upon bulk parcel arrival; our US logistics center will distribute the individual orders via USPS mail with tracking service** for all US Domestic orders. As for the UK and European countries listed above, individual shipments will be distributed via Royal Mail with tracking service**. The transit period for your order will take approximately 2 to 3 weeks depending on your destination.

 

For Asia, Australia and all other countries, we offer airmail tracking service provided by Hong Kong Post. The transit period will take approximately 10 days to 2 weeks to most destinations. You can normally expect your package to reach you within 2 weeks.

(**Kindly note that if order includes any exotic material such as "genuine alligator strap" it will only be shipped directly via Hong Kong Post. In exceptional circumstances, when deemed necessary, we reserve the right to change the carrier we use without prior notice.)

Shipping upgrades to Express services

STRAPCODE offers shipping upgrades to FedEx Express Service (or EMS) to fulfill buyer’s urgent demands. Items in express orders usually take 3-7 working days to arrive at their destination. The upgrade charge has a flat rate of $65 in most cases.

FedEx Express / EMS Service : $65**(watch winder & Strap holder excluded)


Shipping upgrade charges

COUNTRIES ANY ORDER VALUE
USA - FedEx $65
EU - EMS $65
Others - EMS $65*

*FedEx/EMS (express post) shipping rate will be adjusted depending on destination for the item. The expedited shipping rate will be subjected to our final confirmation if the destination is outside our standard coverage.

e.g. $130 per kilogram (FedEx International Economy) for South Africa buyer.

For more information on the expedited services, please feel free to contact us regarding the rates of FedEx & EMS (express post) for your country prior to order confirmation.

Orders to USA and Asia will be shipped via FedEx Express. Packages for countries out of USA and Asia will be shipped via EMS.

(**Kindly note that if order includes any exotic material such as "genuine alligator strap" it will only be shipped via EMS. In exceptional circumstances, when deemed necessary, we reserve the right to change the carrier we use without prior notice.)

Reroute of Shipment - FedEx rerouting charges

“A shipping fee is billed to the account number specified on the FedEx Airbill or shipping label for each rerouted package. For FedEx Express package services the fee increases from $11 per package to $12 per package. For more details please visit FedEx: Surcharges and Fees.

 

Customs fees and other import duties

Please note that buyers will be responsible for covering their local customs fees and other import duties.

 

Effective 1st Oct 2018
All shipping terms & policy are subject to change or updating by STRAPCODE at any time without prior notice

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